Job: Route Supervisor (RS), Fort Collins, CO

Jobing Description

Route Supervisor (RS), Fort Collins, CO
Description:
Classification:
Exempt, Job Code: 127-471-1.2

Revised:
01/07/2011

Job Summary:
The Route Supervisor supports the Service Department in the goal to provide excellent customer service at all times and assists with the management of route districts. The RS reports to the District Manager. This position was formerly called Assistant District Manager.

Essential Functions:
* Assist in the development of a district to be a highly productive team, through continual training, regular meetings, daily check-in, fostering a positive work environment, route rides, supervising and building strong relationships with each RSR.

* Assist the DM as assigned, to ensure customer loyalty and outstanding customer service through customer visits, audits, new installs, problem solving, openly communicate and negotiate with customers.

* Leading their district to success, communicate changes and policies, evaluate route organization, project a professional image and require of their district likewise, and cooperatively work with other departments in the branch.

* Support the department so that all company policies and procedures are followed, including safety and Service SOP. Evaluate service procedures and make recommendations.

* Complete general route responsibilities when necessary. Safely operate company vehicles, following all applicable laws and company policy.

* Assist in retention and growth, sales, promotions, contests, proper product mix and continued customer relationships.

* Perform, as needed, all of the responsibilities of a RSR at a higher level and with a managerial perspective, evaluating the route and the RSR performance on the route.

* Perform all of the responsibilities of a Route Relief/Utility RSR as needed.

* When running a route, up-sell, cross-sell and sample all lines of service or product, and ensure a profitable product mix. Monitor and report competitive activity. Keep service agreements current and renewed.

* Follow written and verbal instructions and perform other tasks as directed by supervision.

Additional Functions:

* Work with and support other service personnel as required by supervision.

Qualifications:

* Have and maintain a valid Driver s License.
* Maintain a driving record free of chargeable accidents, speeding, safety or other violations.
* Deming.
* Demonstrate excellent skills in customer service and route sales.
* Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and team player.
Recognize colors, sizes and types of product and count, add and subtract accurately.

Education:

* High School graduation or similar experience. Qualified drivers license.

Travel Requirements:

* Frequently within the branch area.

Typical Environmental Conditions:

* Operating vehicles on public roads, working in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.
Indoor and outdoor areas of a typical industrial facility.

Physical Requirements: Typical Physical Activity:

Physical Demands/Requirements - sitting, grasping, driving, stooping, moving equipment, kneeling, reaching overhead, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.

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Disclaimer: A person in this position must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified. Resumes will be accepted only with a completed Alsco Inc. Employment Application. To be considered for this or any of the available Alsco positions, please download and print a PDF version of the Alsco Employment Application. This will require Adobe Acrobat* Reader. Click here to download the free reader.

Please e-mail, fax or mail the completed application and voluntary pre-employment form, resume and cover letter to:

Service Manager
Jim Callahan
314 South Fourth Street
Laramie, WY 82070
Phone: (307)742-2121
Fax: (307)745-7435
jcallahan@alsco.com

Note that applications are accepted only for available positions.

Alsco is an Affirmative Action/Equal Employment Opportunity Employer. If you are an individual with a disability or a disabled veteran and require special assistance or reasonable accommodation to apply for a posted Alsco job position, please contact us at 1-877-328-8831 or hr@alsco.com. Si Usted es una persona invalida o un veterano invalido y necesita ayuda en completar una aplicacion de empleo de Alsco, por favor contactese al numero 1-877-328-8831 o al correo arreo hr@alsco.com.

Alsco Inc. and its subsidiaries are participants of the E-Verify Program (Department of Homeland Security) which electronically verifies the employment eligibility, identity, and Social Security number validity of all new hires and rehires.